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You can refer to the Contact Us page.
Please find the details at the 'Payment Methods' page.
This is a known Paypal issue on some browsers. Please retype your userid and password, and the Paypal 'Login' button should become enabled.
The option to pay by credit card is not available in some countries. You can refer to PayPal Offerings Worldwide.
One way is to go ahead and create a Paypal account.
We apologize for any inconvenience caused by this issue.
This is a known issue on some browsers. The system is not hanged; the image just stopped rotating. Wait for a while; the loading of the page will complete.
The Opera Mini browser causes this slowness. You may want to use another supported browser.
Related information: Browsers Best Viewed On
Yes, but not all the time.
When taking a test, the below are the 3 times that an internet connection is needed. You can disconnect the internet
connection on other times (while taking a test).
| 1. | After you selected which test to take, and have selected your test preferences, the internet connection is needed to get the test from the system. You need an internet connection on this. Otherwise, you wont be able to take the test. |
| 2. | If you want to comment about a test by using the 'Comment About This Question' feature, an internet connection is needed. Otherwise, your comment cannot be sent to us over the internet. |
| 3. | When you submit your test for scoring, you will see your score. You dont need an internet connection on that. However, at that same time, we will also attempt to save your test so that you can access or review it later (for example, to see what questions you missed). If there is no internet connection, your test will not be saved. |
No. The 'Just Like The Real Test (Timed)' type of test-taking is not affected by slow internet connection.
There are a few times that you need the internet connection during test-taking. However, it is not during the main test-taking period.
The main test-taking period does not need internet connection. Therefore, slow internet connection will not affect the real-time nature of the test-taking.
You can refer to another question in this page, for related information on internet connections: While taking the test, can I disconnect the internet connection? .
You are most likely using a device/browser that we currently dont support.
For more information, please refer to the Browsers Best Viewed On page. It contains the list of devices and browsers that are supported. You will notice that currently, Internet Explorer is not supported.
One of the browsers widely-supported by us is Google Chrome (Chrome can be downloaded for free). For the links on where to get Chrome, please refer to the Browsers Best Viewed On page.
We are currently working on this issue. It is a visual issue, and does not affect your test. You can continue to take the test and ignore the flicker.
For more information, please refer to the Browsers Best Viewed On page.
When taking a test, if you use a non-supported browser, the test system may not run properly, or even not run at all.
For more information, please refer to the Browsers Best Viewed On page.
